Pull straight down on the emergency release rope once the door is open.
How to disengage genie garage door opener.
To disengage the garage door opener your garage door must first be in the down position.
This prevents the carriage from reconnecting to the opener rail trolley.
Find the up down button on the keypad located toward the bottom of the device.
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If your garage door is stuck in the up position disengaging the garage door opener will release the trolley a piece of the opener that moves along with the door when it goes up and down and it could come crashing down.
How to reengage a garage door opener.
After you ve pressed 357 into the keypad slowly push the up down button until the garage door moves.
Why is this important.